Join the Team

Not Your Typical 9 to 5

Zenfolio, part of the Art.com family, is not your typical day job. With team members hailing from all over the world with diverse backgrounds, personalities and talents, Zenfolio prides itself on offering a truly unique work environment. Located in the heart of Silicon Valley, you'll be surrounded by bright and talented individuals who come together to work and play in a fun, collaborative and creative work environment. If you love photography, work hard, and want to meet some amazing people, then we'd love to hear from you.

Meet the Team

Stay Healthy

We offer full medical, dental, vision and 401 (k), as well as a shower and periodic yoga breaks for any daytime workout devotees.

Eat Well

Enjoy subsidized lunches and eat with the team in our fully stocked kitchen with coffee, fruit, and yummy snacks galore.

Play Harder

We live by “work hard, play hard.” Enjoy our regular happy hours, spirit week, and company outings.

Current Openings

Zenfolio is headquartered in Menlo Park, California with support teams on the East Coast and Europe.

VP of Engineering (Menlo Park, CA)

IT Engineer (Menlo Park, CA)

Graphic Designer (Menlo Park, CA)

Customer Support Representative (Raleigh, North Carolina)

Customer Support Representative, Spanish (Raleigh, North Carolina)

Customer Support Representative, Spanish (Menlo Park, CA)

Design Intern (Summer 2015 - Menlo Park, CA)




VP of Engineering (Menlo Park, CA)

We are looking for a great technical leader to shape the future of Zenfolio's platform and manage and mentor the engineering team. The position is based in Menlo Park, CA and reports to the General Manager of Zenfolio and is a key member of Zenfolio's executive team.

The Vice President of Engineering will provide technical, strategic and operational leadership to the organization. He/she will be a hands-on leader with a passion for building compelling customer experiences and a proven ability to grow and lead a team of talented engineers through design, development, testing and launch of web-based and back office applications.

Responsibilities

The VP of Engineering is responsible for all aspects of systems development and engineering for Zenfolio from setting strategy and roadmaps, to driving the processes, design, implementation and production support for all Zenfolio application platforms (internal and customer facing), databases and the data warehouse. He/she will create the strategy to evolve the technology of our platform. He/she will also ensure that the product vision is realized through excellence in execution.

Key responsibilities include:

  • Technical leadership – the VP Engineering is responsible for developing the technical strategy and the platform architecture and for developing and maintaining a technical roadmap that will continue to innovate from a technical standpoint
  • Personnel management - Lead and mentor the engineering team, including multiple levels of Engineering Managers, and the QA team. Manages and supports career growth and succession planning for the team
  • Strategy development – the VP Engineering is part of the executive team, working in an interdisciplinary manner with peers in other departments as well as the GM to develop company strategy and product strategy.
  • Works with other teams to understand business drivers, customer insights, marketing requirements and competitive issues that may impact development strategies.

Professional Qualifications

  • A BS or advanced degree in Computer Science, Software Engineering or EE and 10+ years of experience in software development, design and architecture
  • Experienced engineering executive who has run a large engineering team
  • Demonstrated ability to attract/recruit/retain external talent and be a "spiritual leader" of the Engineering organization
  • Experienced with Agile development and Scrum methodology, has a history of building teams that are continuously shipping product
  • Specific experience in designing, developing, and maintaining real-life medium-tolarge Internet/eCommerce systems that have actually been deployed and heavily used.
  • Strong understanding of architectural requirements and development processes involved in building reliable, robust, scalable, and highly-available modern Internet applications.
  • Strong understanding of technical foundation of large multi-tier Web applications and their challenges, such as specifics of operating on top of large OLTP databases, software infrastructure requirements for large deployments, tools and solutions for preventing and dealing with online security threats, preventing and troubleshooting performance and scalability issues on a heavily loaded 24/7 web application running on a hundred of servers, etc.
  • Strong background in open source and Microsoft development stacks. Experience and knowledge on MS SQL Server, ASP.NET (WebForms and MVC), MS Visual Studio, and in Web technologies and libraries - CSS3, JavaScript, jQuery, etc. - is a big plus.

Personal Characteristics

  • High level of energy; ability to manage and quickly gain respect among highly educated and subject matter expert teams; be a charismatic motivator and thought leader in the organization
  • Strategic thinker with the ability to move and act at the operational and tactical levels when required
  • Direct and honest communication style, yet polished with customers, support staff, management and executive teams
  • Superior organizational and planning skills, written/verbal presentation, and the ability to present complex technical information, in a clear and concise manner to a variety of audiences, in large and small groups
  • Skills and personality to operate effectively in a very fast-paced complex business
  • Non-autocratic approach to management, ability to lead through influence rather than dictation; with a focus on customer and team needs
  • Stays abreast of and is well-versed in popular technical trends
  • Experience in e-commerce and photography services is a plus

Company Perks

  • Competitive salary
  • Bonus and substantial equity
  • Full benefits: medical, dental and vision ; Health and Dependent FSA ; Life Insurance
  • 401K
  • Whatever computer equipment you want
  • Flexible working hours
  • Happy hours and fun team events
  • Subsidized lunches, Free snacks and drinks

How to Apply

Please send your resume to jobs@zenfolio.com.

Apply Here




IT Engineer (Menlo Park, CA)

We are looking for a talented and motivated individual to become part of our infrastructure team. You will take on key responsibilities for maintaining our current infrastructure. If you are passionate about your work, enjoy troubleshooting problems, and love learning new technologies – we would like to hear from you.

Responsibilities

  • Monitor availability and performance of Zenfolio systems
  • Maintain Zenfolio IT infrastructure hardware
  • Work with vendors to test, evaluate, and install system hardware and software
  • Assist users to resolve desktop computer hardware and/or software problems
  • Occasionally travel to out-of-state data centers for installation and maintenance of servers and network devices
  • Participate in 24x7 infrastructure support duties

Requirements

  • Strong troubleshooting skills
  • Experience in Windows system administration
  • Experience with Unix/Linux system administration
  • Solid experience with TCP/IP-based networking, including configuration and troubleshooting
  • Familiarity with core Internet protocols such as DNS, HTTP, SMTP, IPsec, etc.

Nice to Have

  • Hands-on experience configuring and managing data center networks

We Offer

  • Competitive salary
  • Full benefits: medical, dental and vision ; Health and Dependent FSA ; Life Insurance
  • 401K
  • Whatever computer equipment you want
  • Flexible working hours
  • Happy hours and fun team events
  • Subsidized lunches, Free snacks and drinks

How to Apply

Please send your resume to jobs@zenfolio.com.

Apply Here




Graphic Designer (Menlo Park, CA)

We are looking for a creative graphic designer who can help us win the hearts of our passionate customers – photographers and videographers of all calibers – from aspiring amateurs to industry superstars. This exciting position presents a chance to apply your talent for designing exceptional marketing collateral and product graphics, from concept to execution including print and electronic mediums.

Part of the Art.com family, Zenfolio is a premier online photography service used by professionals and enthusiasts to present and sell photography online. The company is located in Menlo Park in the heart of the Silicon Valley. If you are interested in joining a great team with high standards and a fun and creative work environment, we’d like to hear from you.

Responsibilities

  • Become a part of a star marketing team by engaging customers through state-of-the-art advertising in print and web mediums such as:
    • Tradeshow graphics;
    • Advertising, brochures, and collateral
    • E-mail and social media campaigns, web landing pages, mini-sites, and banners
    • Website and product templates
    • User interface elements, icons, product images, and much more.
  • Participate in new marketing campaign development through brainstorming, concept development, and prototyping
  • Ensure that all designs adhere to our brand guidelines and deliver key messages that align with strategic goals and objectives

Qualifications

  • Minimum of 3 years of recent experience in graphic design
  • Degree or relevant coursework focusing on print or web design
  • Relevant hands-on experience designing for consumers at engaging and innovative companies or services.
  • An impressive portfolio demonstrating work in a variety of mediums
  • Passion for design, typography, visual perfection, and attention to detail
  • Proven experience with the Adobe suite of design products
  • Strong communication skills with the ability to listen and advocate best design practices while meeting business goals
  • Strong interpersonal skills, collaborative, flexible and professional with attention to detail
  • Sense of humor and unlimited creativity

Would be Awesome

  • Having passion and experience with photography
  • Experience with web development (HTML & CSS)
  • Experience with responsive email coding
  • Familiarity with print production processes and requirements

We Offer

  • Competitive salary
  • Full benefits: medical, dental, vision
  • Stock options
  • Subsidized lunches
  • Delicious refreshments and snacks
  • Great work environment

How to Apply

Please send a link to your resume and online portfolio to jobs@zenfolio.com.

Apply Here




Customer Support Representative (Raleigh, North Carolina)

The ideal candidate should have a strong interest in photography either as a professional or a serious enthusiast, possess passion for helping people, have an abundance of online knowledge, have good technical and analytical skills, and want to work in a dynamic and creative small-company environment.

Part of the Art.com family, Zenfolio is headquartered in Menlo Park, CA (in the heart of the Silicon Valley), but this position is for our Raleigh, NC office.

Responsibilities

  • Become the first level of interaction for user e-mail inquiries and live chat. Inquiries include requests for technical assistance as well as general pre-sales and how-to questions.
  • Ensure timely responses to all inquiries (we try to respond to all e-mails within 10-60 minutes)
  • Effectively articulate complex information to a variety of technical and non-technical users, i.e., helping people who have basic computer skills and need a lot of hand-holding
  • Provide daily interaction with the photography community on user forums and social-networking sites
  • Identify areas of usability concerns and escalate them for technical resolution
  • Provide assistance with testing and Q/A
  • Covering support during weekend and evening hours is highly likely

Must Have

  • Positive attitude
  • Desire to help others
  • Good writing skills
  • Able to type a minimum of 50 wpm
  • The ability to quickly learn new concepts

Would be Awesome

  • Previous customer service experience with an online company
  • Familiarity with photo management tools such as Photoshop
  • Basic understanding of digital photo concepts such as aspect ratio, color profiles, file formats, image resolution
  • Ability to communicate complex technical problems in a "customer friendly" language
  • Passion for photography
  • Working knowledge of both Mac and PC platforms
  • Basic knowledge of web hosting

We Offer

  • Competitive salary
  • Full benefits: medical, dental, health, 401(k)
  • Great work environment
  • Working remotely part of the time is a real possibility

How to Apply

To apply please send us your resume and a short cover letter explaining why you want to work for Zenfolio to jobs@zenfolio.com.

Apply Here




Customer Support Representative, Spanish (Raleigh, North Carolina)

The ideal candidate should have a strong interest in photography either as a professional or a serious enthusiast, possess passion for helping people, have an abundance of online knowledge, have good technical and analytical skills, and want to work in a dynamic and creative small-company environment.

Part of the Art.com family, Zenfolio is headquartered in Menlo Park, CA (in the heart of the Silicon Valley), but this position is for our Raleigh, NC office.

This position requires native-level Spanish written fluency for customer communication and proficiency in English for company communication.

Responsibilities

  • Become the first level of interaction for user e-mail inquiries and live chat. Inquiries include requests for technical assistance as well as general pre-sales and how-to questions.
  • Ensure timely responses to all inquiries (we try to respond to all e-mails within 10-60 minutes)
  • Effectively articulate complex information to a variety of technical and non-technical users, i.e., helping people who have basic computer skills and need a lot of hand-holding
  • Provide daily interaction with the photography community on user forums and social-networking sites
  • Identify areas of usability concerns and escalate them for technical resolution
  • Provide assistance with testing and Q/A
  • Covering support during weekend and evening hours is highly likely

Must Have

  • Native-level fluency in written Spanish and strong English skills
  • Positive attitude
  • Desire to help others
  • Good writing skills
  • Able to type a minimum of 50 wpm
  • The ability to quickly learn new concepts

Would be Awesome

  • Previous customer service experience with an online company
  • Familiarity with photo management tools such as Photoshop
  • Ability to communicate complex technical problems in a "customer friendly" language
  • Passion for photography
  • Working knowledge of both Mac and PC platforms
  • Basic knowledge of web hosting

We Offer

  • Competitive salary
  • Full benefits: medical, dental, health, 401(k)
  • Great work environment
  • Working remotely part of the time is a real possibility

How to Apply

To apply please send us your resume and a short cover letter explaining why you want to work for Zenfolio to jobs@zenfolio.com.

Apply Here




Customer Support Representative, Spanish (Menlo Park, CA)

The ideal candidate should have a strong interest in photography either as a professional or a serious enthusiast, possess passion for helping people, have an abundance of online knowledge, have good technical and analytical skills, and want to work in a dynamic and creative small-company environment.

Part of the Art.com family, Zenfolio is headquartered in Menlo Park, CA in the heart of the Silicon Valley.

This position requires native-level Spanish written fluency for customer communication and proficiency in English for company communication.

Responsibilities

  • Become the first level of interaction for user e-mail inquiries and live chat. Inquiries include requests for technical assistance as well as general pre-sales and how-to questions.
  • Ensure timely responses to all inquiries (we try to respond to all e-mails within 10-60 minutes)
  • Effectively articulate complex information to a variety of technical and non-technical users, i.e., helping people who have basic computer skills and need a lot of hand-holding
  • Provide daily interaction with the photography community on user forums and social-networking sites
  • Identify areas of usability concerns and escalate them for technical resolution
  • Provide assistance with testing and Q/A
  • Covering support during weekend and evening hours is highly likely

Must Have

  • Native-level fluency in written Spanish and strong English skills
  • Positive attitude
  • Desire to help others
  • Good writing skills
  • Able to type a minimum of 50 wpm
  • The ability to quickly learn new concepts

Would be Awesome

  • Previous customer service experience with an online company
  • Familiarity with photo management tools such as Photoshop
  • Ability to communicate complex technical problems in a "customer friendly" language
  • Working knowledge of both Mac and PC platforms
  • Basic knowledge of web hosting

We Offer

  • Competitive salary
  • Full benefits: medical, dental, health, 401(k)
  • Great work environment
  • Working remotely part of the time is a real possibility

How to Apply

To apply please send us your resume and a short cover letter explaining why you want to work for Zenfolio to jobs@zenfolio.com.

Apply Here




Design Intern (Summer 2015 - Menlo Park, CA)

Do you want to experience working at a successful software company in the heart of the Silicon Valley with some of the best and brightest team members?

Are you passionate about design, willing to learn new things, enjoy solving problems, and take pride in each and every pixel you push? If so, we'd love to hear from you.

Zenfolio is part of the Art.com Inc. family of brands. Together, we're making art accessible to all by transforming the way the world discovers, personalizes, shares and purchases art. Though our team at Zenfolio has many years of experience developing web and desktop software, it's our shared commitment to photography and delivering the premier photo website service that binds us together. That, and our daily ritual of having coffee together, just like we did in the beginning.

Day-to-day responsibilities of our creative team include translating ideas into beautiful solutions. Projects include: email campaigns, advertisements (print, web, social), landing pages, marketing collateral, event graphics, web designs, photo books, greeting cards, UI elements, and much more.

You will work side-by-side experienced designers, supporting them in various tasks. At the same time, you'll be immersed into a successful marketing team who delivers dynamic content for consumers every day. This will be a great learning experience for anyone interested in a career in graphic design, or a related field.

Requirements

  • You must be a Junior or Senior working towards a Graphic/Web design degree, or have at least 2 years of design studies under your belt
  • A positive attitude
  • Experienced user of Photoshop, Illustrator, and InDesign
  • Proficient on a Mac
  • Willing to learn and assist others

Nice to Have

  • Photography experience
  • Web design experience

We Offer

  • A great work environment
  • Subsidized lunches, plenty of snacks and refreshments

Additional Details

  • This is a paid internship (Can apply towards college credit)
  • This job is based at our office in Menlo Park, California
  • Start date: Summer 2015 (flexible starting/ending dates)
  • 20-30 hours per week

How to Apply

To apply, please send a link to your online portfolio, your resume (PDF), and a cover letter (PDF) letting us know why you'd like to work with us to jobs@zenfolio.com.

Apply Here