Uploader issues
Problems Using Zenfolio Uploader with Firefox or Safari
In order to install the Zenfolio Uploader using the Firefox or Safari Web browsers, you need to have the latest Java Run-Time Environment installed on your computer.
You can download the latest version of Java by visiting the following download locations:
Download the latest Java version
Problems Using Zenfolio Uploader with Internet Explorer
Internet Explorer users on Windows take advantage of the ActiveX technology when they install the Zenfolio Uploader. A small and securely verified program is installed on the computer to assist the Web browser.
Uninstalling or removing the Zenfolio Uploader from your computer:
- In Windows desktop, select Start » Control Panel and select Add or Remove Programs from the list.
- When a new window opens with a list of programs currently installed on your computer, scroll to the bottom of the list
- Click to highlight Zenfolio Uploader and select Change/Remove next to it. The program will be automatically uninstalled and removed from your computer.
Keep in mind that the next time you go to upload photos to your account you will be prompted again to make a choice of an uploader to use.
Users of Web browsers other than Internet Explorer, such as Mozilla Firefox or Safari on Mac OS X, utilize Java™ technology for the Zenfolio Uploader.
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