Job Openings

Zenfolio, part of the Art.com family, is a premier online photography service used by professionals and enthusiasts to present and sell photography online. The company is located in Menlo Park in the heart of the Silicon Valley. If you are interested in joining a great team with high standards and a fun and creative work environment, we’d like to hear from you.

Current Openings

Software Developer
Customer Support Representative

Software Developer (Menlo Park, CA)

We are looking for talented and motivated individuals to join our development team. If you are passionate about your work, willing to learn new things, enjoy solving difficult problems, and take pride in your code – we would like to hear from you. Day-to-day responsibilities of our development team include converting UI specifications into live pages using the full power of modern object-oriented JavaScript, forward-thinking and clean CSS, standards-compliant HTML, and a scalable ASP.NET/C#/SQL backend.

Responsibilities

  • Develop ASP.NET web applications
  • Implement dynamic web pages from UI specifications
  • Design and develop frameworks for use by other developers
  • Code in JavaScript, HTML5, and CSS3 for all modern browsers
  • Code in ASP.NET, C#, T-SQL
  • Debug and optimize performance of a multi-tier Web application

Requirements

  • 2+ years of experience in commercial web application development
  • 2+ years of experience in object-oriented programming, preferably in C#
  • Understanding of JavaScript development for XHR-based web applications
  • Good knowledge of JQuery, HTML5, CSS3, and XML
  • Understanding of ASP.NET and Microsoft IIS
  • Experience working with customer-facing e-commerce web sites
  • Ability to work within a small collaborative team of developers
  • Ability to learn new concepts quickly and apply acquired knowledge in practice

We Offer

  • Competitive salary
  • Stock options
  • Full benefits: medical, dental, vision
  • Subsidized lunches, plenty of snacks and refreshments
  • Great work environment

How to Apply

Please send your resume to jobs@zenfolio.com. A portfolio of work, links to public websites you have worked on, and/or code samples you have written is encouraged.

Apply


Customer Support Representative (Venray, Holland)

The ideal candidate should have a strong interest in photography either as a professional or a serious enthusiast, possess passion for helping people, have an abundance of online knowledge, have good technical and analytical skills, and want to work in a dynamic and creative small-company environment.

Part of the Art.com family, Zenfolio is headquartered in Menlo Park, CA (in the heart of the Silicon Valley), but this position is for our Venray, Holland office.

This position requires native-level French or German written fluency for customer communication and proficiency in English for company communication.

Responsibilities:

  • Become the first level of interaction for user e-mail inquiries and live chat. Inquiries include requests for technical assistance as well as general pre-sales and how-to questions.
  • Ensure timely responses to all inquiries (we try to respond to all e-mails within 10-60 minutes)
  • Effectively articulate complex information to a variety of technical and non-technical users, i.e., helping people who have basic computer skills and need a lot of hand-holding
  • Provide daily interaction with the photography community on user forums and social-networking sites
  • Identify areas of usability concerns and escalate them for technical resolution
  • Provide assistance with testing and Q/A

Must Have:

  • Native-level fluency in written German and/or French and strong English skills
  • Positive attitude
  • Passion for photography
  • Desire to help others
  • Understanding of digital photo concepts such as file formats and image resolution
  • Able to type a minimum of 50 wpm
  • The ability to quickly learn new concepts

Would be Awesome:

  • Previous customer service experience with an online company
  • Degree in Photography or Digital Arts
  • Familiarity with photo management tools such as Photoshop and Lightroom
  • Basic understanding of photo printing processes including aspect ratio, color profiles
  • Ability to communicate complex technical problems in a “customer friendly” language
  • Working knowledge of both Mac and PC platforms
  • Basic knowledge of web hosting

We offer:

  • Competitive salary
  • Competitive benefits package
  • Great work environment

To apply please send us your resume and a short cover letter explaining why you want to work for Zenfolio to jobs@zenfolio.com.

Apply

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